Shipping fees are non-refundable.
Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-juice products. All e-juice purchases are final.
Requests to correct fulfillment mistakes that are made by Stratus resulting in your receipt of incorrect or missing items in your order will be accepted for 48 hours after the receipt of your order.
Requests for missing or incorrect items will not be accepted after 3 days from the date you have received your order.
Please inspect your order immediately upon receipt and if you feel there is an error please email firstname.lastname@example.org.